Shipping policy

Shipping Policy

At Kilovra, we strive to provide you with a seamless shopping experience. Below are the details of our shipping policy to ensure transparency and clarity:

Processing Time

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery times vary by location:

  • Standard Shipping: 3-7 business days
  • Express Shipping: 1-3 business days

Note: Delivery delays can occasionally occur due to unforeseen circumstances.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your package through the provided link.

International Shipping

We offer international shipping to select countries. Additional fees or duties may apply based on your location. Please check with your local customs office for more information.

Lost or Damaged Packages

In the rare case your order is lost or arrives damaged, please contact us immediately at support@kilovra.com. We will work with you to resolve the issue promptly.

Contact Us

If you have any questions or concerns about your order or our shipping process, feel free to contact us: